Terms & Conditions
Last updated: January 2025
1. Introduction
Welcome to Melburay Clinic. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.
2. Our Services
Melburay Clinic provides nurse-led private healthcare services including but not limited to:
- Travel vaccinations and health advice
- Private blood testing
- Weight loss programmes (including Mounjaro)
- IV drip therapy
- Vitamin injections
- Wellness consultations
- Home visit services
3. Appointments & Bookings
All appointments must be booked in advance through our website or by contacting us directly. We require at least 24 hours' notice for appointment cancellations. Late cancellations or no-shows may incur a cancellation fee.
4. Payment Terms
Payment is required at the time of booking or upon completion of services. We accept major credit and debit cards. Prices are subject to change without notice, but any changes will not affect bookings already confirmed.
5. Medical Disclaimer
Our services are provided by qualified registered nurses. However, we are not a substitute for your GP or emergency medical services. If you have a medical emergency, please call 999 or visit your nearest A&E department.
6. Eligibility
Certain services may have eligibility requirements based on age, health status, or other factors. Our clinical team will assess your suitability for treatments during your consultation.
7. Limitation of Liability
While we take every care to provide safe and effective treatments, individual results may vary. We are not liable for any adverse reactions that occur despite following proper medical protocols.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of the modified terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at hello@melburayclinic.co.uk.